Privacy Policy

1. Information We Collect

We collect information you provide directly, including your email address, name, shipping address, and payment details (processed securely by our third-party provider). We also collect usage data such as pages visited, search queries, and browsing patterns to improve the Platform experience.

2. How We Use Your Information

• Processing and fulfilling your orders
• Sending order confirmations, shipping notifications, and tracking updates
• Managing your account and providing customer support
• Improving our services and personalizing your experience
• Sending marketing communications (only with your explicit consent)
• Complying with legal obligations

3. Data Sharing

We share your data only with trusted third parties necessary to operate the Platform: payment processors (for secure transactions), shipping carriers (for order delivery), and analytics services (to improve the Platform). We never sell your personal data.

4. Data Security

We implement industry-standard security measures to protect your data, including HTTPS encryption for all data in transit, secure credential storage with hashing, and role-based access controls for internal systems.

5. Cookies

We use essential cookies to maintain your session and cart state. Optional analytics cookies help us understand how visitors use the Platform. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access your personal data held by us
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for marketing communications at any time
• Request a portable copy of your data

To exercise any of these rights, visit your Account Settings or contact us directly.

7. Data Retention

We retain your account data for as long as your account is active. Order history is retained for legal compliance purposes (typically 7 years for tax records). You may request account deletion at any time through your account settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last updated" date. We will notify registered users of material changes via email.